We are committed to protecting our user’s privacy and managing their information responsibly. This document outlines what information is collected, how this information is used and who has access to this information. We collect, use and store personal information in line with the legislation of the Data Protection Act (1998).
By using this website you agree to be legally bound by the policies and procedures detailed in this document.
What information is collected how is it used?
The only personally identifiable information that we will collect from you is data that you supply to us through voluntary communications by email, phone and post. Through these communications we may gather basic information to properly communicate with our users for example names and addresses. This is collected to allow us to provide effective answers to your queries and correspondence, we may retain any correspondence along with our organisations replies. We may use this data to send targeted advertising/marketing messages to users who have agreed to recive this content. Users can opt-out at any time be emailing our office.
Some log data information is collected automatically by the websites host servers for analytic and security reasons, this could include but is not limited to: IP addresses, browser type and version, what pages users are visiting. Additionally we cannot be held responsible for any information that is collected by third party applications that our hosted on or embedded within our site such as Youtube videos or Google Maps.
How long is it kept?
Any information that is collected is only kept as long as is necessary for the purposes it was collected for and we reserve the right to assess this on a case to case basis which complies with directive of the aforementioned Data Protection Act 1998.
Who has access to this information?
Only the employees relevant to the purposes that the information is collected for will have access to personally identifiable information that may have been gathered during correspondence with our business. However should it be required or pertinent, information may be transferred throughout The HeathStud Group for example through forwarding of communications.
Will the information be transferred outside of the EU?
Users information will only under exceptional circumstances be transferred anywhere outside of The HeathStud Group and therefore never out of the UK or EU. Should this be necessary permission from the individual to whom this pertains would be gained.
Changes to this policy
Concerns or questions
Should you have any concerns or questions about the document or any of its contents feel free to contact us and we will be happy to help.